About the Product
Colourstart is for professional use only.
Colourstart carries a use-by date. This will be displayed on each Colourstart product.
Definitions
In these terms and conditions 'The Seller' means Trichocare Diagnostics Ltd, and 'The Buyer' means the purchaser of goods from 'The Seller' under these terms and conditions. 'The Website' means www.trichocare.co.uk and www.colourstart.com and its content.
Prices
Prices and special offers are correct at the time of goods being displayed on The Website but are subject to alteration without prior notice. Prices include VAT at 17.5% and delivery costs.
Payment
Payment must be made prior to despatch of all goods.
Returned goods
Under the Sale of Goods Act 1979, the Buyer may be entitled to a refund or replacement where goods are faulty or not as described.
If goods have been ordered in error or are not as expected, a returns authorisation must be requested to info@Trichocare.co.uk or by phone: 01525 288 881 or by fax 01525 288 621.
The reference number issued by The Seller in relation to the returns authorisation must be quoted on all accompanying documentation. Goods must be returned within seven days of receipt, unused, in perfect condition and sent back in their original packaging.
The Seller accepts no responsibility for lost parcels without receipt of postage.
The Seller cannot accept returns of part used items. Goods returned damaged as a result of poor packaging on the part of The Buyer will not entitle The Buyer to a full credit. Your statutory rights are not affected.
Shortages and damages
Title in any goods or products ordered will pass to you once payment has been made in full. Goods or products which make up your order may be sent in instalments.
Goods will be despatched to the address given during the order confirmation process that you complete.
Delivery
The Seller's policy is to despatch goods within 7 working days of receiving an order, however this can vary depending on stock availability. Times quoted are in good faith, but shall not be binding. The Seller can accept no responsibility for transport delays causing late delivery.
Delivery charges
Special delivery charges will be quoted upon request
Overseas orders
We welcome orders from anywhere in the world. Please remember carriage will vary upon destination and weight of parcel. We will not process orders or despatch goods to countries where we are prohibited from doing so by law.
Cancellations
Orders cannot be cancelled once the goods have been despatched.
General
Goods are sold on the understanding that they will be used in accordance with the full instructions enclosed with each product.
All offers on The Website are subject to stock availability and The Seller reserves the right to restrict or refuse any order at any time.
We take special care to show correct sizes and specifications and such descriptions and specifications, whist given as a guide and in good faith, are subject to alteration by The Seller without notice.
All colours are as near as can be displayed on a computer monitor.
Stock is allocated on a 'first-come-first-served' basis once your order reaches our main server. The Seller does not guarantee the availability of any item based on the stock figures shown.
Email communication
For the purposes of communication by means of electronic mail, the domain names Trichocare.co.uk and colourstart.com are the property of Trichocare Diagnostics Ltd. It is expressly prohibited to submit or add any e-mail addresses within these domain names to newsgroups, chat rooms or any other mass mailing sources or devices on the Internet.
Use of the website
We ask that you use this website in good faith.